TIME TO THINK
This book was first released back in 1999, which only feels like yesterday for me, however alarmingly is over a quarter of a century ago! That being said, I believe it has stood the test of time well.
I was drawn in by its expressive language, compelling stories and real-world examples that bring to life the transformative power of true listening and have revisited its content many times over the years.
How many leaders have you worked for, or even been yourself that have found it ‘quicker and easier’ to provide the answers? I know that I have been guilty of this myself in the past and probably still am in my role of passionate parent!
Its worth remembering that with every ‘pair of hands’ that you employ comes with a free brain! So why not tap into it…after all, who made you the smartest person in the room?
Time To Think by Nancy Kline is a powerful exploration of how creating a safe and supportive environment can unlock human potential. Kline introduces the concept of a "Thinking Environment," where individuals are given the space and respect to think for themselves. This involves ten key components, including paying attention, listening with respect, asking incisive questions, and acknowledging feelings.
Kline argues that by shifting our focus from giving advice to creating the conditions for others to think deeply, we can foster innovation, build stronger relationships, and unleash a wealth of untapped potential. Who knew?!
Key takeaways include:
The importance of creating psychological safety for individuals to share their thoughts and ideas without fear of judgment.
The power of asking open-ended questions that encourage deeper reflection and critical thinking.
The value of acknowledging and validating emotions as a crucial step in the thinking process.
The core of the book revolves around the concept of a "Thinking Environment," characterised by ten essential components:
Attention: Giving undivided attention to the speaker, demonstrating genuine interest and respect. This involves active listening, avoiding interruptions, and maintaining eye contact.
Equality: Treating everyone as an equal thinker, regardless of their position or status. This ensures that all voices are heard and valued.
Ease: Creating a relaxed and pressure-free atmosphere where individuals feel comfortable expressing their thoughts and feelings without fear of judgment.
Appreciation: Recognizing and acknowledging the value of others' contributions and perspectives. This fosters a positive and encouraging environment.
Encouragement: Supporting and inspiring others to think deeply and explore new ideas, even if they seem unconventional or challenging.
Feelings: Acknowledging and validating emotions as an essential part of the thinking process. This helps individuals feel heard and understood.
Information: Providing accurate and relevant information while avoiding unnecessary details or distractions.
Difference: Valuing and embracing diverse perspectives and approaches. This encourages creativity and innovation.
Incisive Questions: Asking open-ended questions that stimulate deeper reflection and critical thinking. These questions encourage individuals to explore their own ideas and insights.
Place: Creating a physical and psychological space that is conducive to thinking. This may involve finding a quiet location, minimizing distractions, and ensuring that everyone feels comfortable and safe.
By cultivating these ten components, Kline argues, we can create a powerful environment where individuals feel empowered to think for themselves, unleash their full potential, and achieve remarkable results.
"Time To Think" is a valuable resource for anyone seeking to improve their communication skills, foster creativity, and build stronger relationships. It offers practical strategies, which we love here at BOMA, making it a must-read for leaders, and anyone who wants to unlock the power of the potential in their team.
Its also available on Audio if you prefer to listen.